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Frequently Asked Questions

Welcome to our FAQ page! We’ve gathered some of the most common questions about ordering, shipping, our alpaca products, and alpacas themselves. Can't find an answer to your question—don't hesitate to get in touch with us directly!

Orders

below are common questions about orders

Shipping & Returns

below are common questions about shipping and returns

Products

below are common questions about our products

Alpacas

below are common questions about alpacas

Did you know? Alpacas hum to communicate with each other, making gentle, soothing sounds that help them express everything from curiosity to contentment.

– Turtle Mountain Alpacas